We want you to be fully satisfied with your purchase from Play Projekt. If you are not satisfied, you may be eligible for a return or refund under the terms below.
Eligible items may be returned within [NUMBER] days of delivery, provided they are unused, in their original packaging, and accompanied by proof of purchase. Certain items, such as opened software, gift cards, and clearance/final-sale products, are not eligible for return.
To start a return, contact us at playprojekt24@gmail.com with your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be credited to your original payment method within [NUMBER] business days.
If your item arrived damaged or defective, please contact us within [NUMBER] days of delivery so we can arrange a replacement or refund at no additional cost to you.
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
This is placeholder policy content. [BUSINESS NAME] should finalize exact timeframes and conditions before launch.
Last updated: [DATE]